Living Green in Seattle

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There's No Room for the Hard Salesman Tactics.

Today I received a testimonial from a great client of mine...

"Ashley is a breath of fresh air. She clearly enjoys her job for all the right reasons, which allows her (to avoid all the bull**** and) to rise above the snake-oil-hard-sell that is still so prevalent in the industry. She was always available, enthusiastic, knowledgeable and straightforward. No buyer's remorse here......."

In this industry, how can you have the "snake-oil-hard-sell" attitude? I just don't believe you can SELL a client into falling in love with a property.  It is an emotional connection.  My job is to listen to what the client is asking for.  Sometimes, I have to help them sift through what it truly is that they are wanting (or in some cases they can afford) but I never find myself force-feeding them to want something different.   It is not like I can walk into a room and say "This Shag carpet is amazing and just look over here at this great orange Formica in the kitchen!"  I mean who would I be kidding?  It is my belief that one should not try to SELL but rather sit back and listen.  It is by listening that I truly get to the core of what it is that my clients really want.  So please...if you are sporting a hard sell attitude....there is no room for you here in Real Estate.  I will see you on Aurora Ave. the next time I go to buy a used car.  You will probably be wearing a thick gold chain and showing your chest hair.  Oh, how I can visualize it now.

Comments

Good Post Ashley,

Their Two Diff. Types of Realtors out there, Ones that look for another commission check, and those who are consultants looking out for their clients best intrest. Good job and God Bless.

Posted by Stephanie Lazcano (Premier Realty of Texas) over 2 years ago
While agressiveness sometimes pays off in this business, I agree that clients dont want the hard sell.  Good luck in Seattle
Posted by Tom&Amy Garcia (Realty One Group, The Garcia Group) over 2 years ago
That was great Ashley!  You are a rare breed.  I don't like when salespeople attack me upon arrival.  I feel like I have to dig their claws out of my flesh.  Just show me that you care about me getting what I came for without choking me half to death.  Simple concept huh?
Posted by Sara Homan (Coldwell Banker Ellison Realty Inc) over 2 years ago
We all have to earn a living, but I can not deal with hard sale people either - good post!
Posted by Need a Lynnwood Realtor? over 2 years ago
I'm sorta partial to orange Formica, Ashley. :-) That truely is a wonderful testimonial. Keep up the good work and attitude!
Posted by Roswell Georgia Real Estate Agent - Nancy Rivera (Prudential Georgia Realty) over 2 years ago
Ashley there are far too many people that believe you can talk someone into buying a home. As you mentioned buying a home is an emotional decision. It is not like buying a pair of shoes! A good agent will always look out for their clients best interests and not their own pocket book.
Posted by Bill Gassett Metrowest Massachusetts Real Estate (RE/MAX Executive Realty) over 2 years ago

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